Insurance Company Approved
Insurance Company Approved Accident Repair Centre
Why use an Insurance Company Approved Accident Repair Centre?
Insurance Company Approved Accident Repair Centres meet Insurance Companies rigorous standards for service and quality, and they can ensure your car and warranty are fully protected to the level of quality that you purchased it at.
Before your car is repaired, ask these three questions…
- Will you be using Genuine Parts on my vehicle – if not, why not?
- Can I have Genuine Parts used on my vehicle?
- Could non-genuine parts invalidate my warranty and Euro NCAP safety rating?
The Latest repair technology is used
As technology changes dramatically, we invest heavily in training programmes for our approved body repairers to meet the high standards required to maintain vehicles.
Ixell is a leading refinish paint brand used to repair all makes of vehicles across the world. We are also the approved paint brand chosen by both Renault and Nissan, providing bodyshops with the complete repair solution ranging from paint and refinish techniques, to ancillaries such as masking, sealants, abrasives and welding products.
Ixell products comply with the latest European legislation governing the solvent content of paint and similar products. Since 1995, Ixell’s paint range has been predominately water-based meaning you’ll only find a minimal solvent content, thus helping to protect the environment, with over 276,000 paint formulations available and a genuine worldwide presence, you can be sure that your car is repaired using an innovative and market leading quality of products.
For Complete peace of mind, only manufacturer’s original parts have been used on your vehicle (unless otherwise advised by your Insurance Company approved accident repair centre).
Your 5-year repair guarantee covers:
- Loss of gloss (for 1 year)
- Splitting or bursting of the paint film
- Lifting of the lacquer and/or other paint layers
- paint defects due to faults in the manufacturer’s products.
this guarantee is provided by your Insurance Company Approved Accident Repair Centre and is validated and backed up by a warranty certificate which is given to you when your vehicle is returned after a repair is carried out.
This certificate MUST be stamped by your Insurance Company Approved Accident Repair Centre, at the time of your repair to validate your Insurance Company Bodyshop 5 year repair guarantee.
How to get work done under the paint guarantee
If there is a defect, you must contact your Insurance Company Approved Accident Repair Centre repairer and provide all the documentation given to you when your vehicle was repaired.
if a fault is found in the work done which is covered by the repair guarantee, an Ixell expert will determine whether it is in face covered your repair guarantee:
If it is deemed that the fault is covered by the paint guarantee your Insurance Company Approved Accident Repair Centre promises to carry out the work again to resolve the problem that has been found.
If the guarantee does not apply, your Insurance Company Approved Accident Repair Centre will tell you why. You will then have to decide whether or not to have the work redone at your own expense.
Our Insurance Company Approved Accident Repair Centre Charter
Quality of Parts
Only Genuine parts are used on vehicles to maintain your 12-year anti-corrosion warranty.
Quality of Repair
All repair work is carried out by trained specialists using modern and sophisticated equipment.
Free estimates and no hidden charges.
Provided for the duration of the repair, subject to availability.
A Definite completion date
Given at the time of booking in the car for repair
Every car will be valeted on completion of work.
All work is subject to rigorous quality control to ensure that your vehicle is returned to our factory standards.